At Visa Easy International, we strive to provide transparent and fair refund policies for our visa assistance services. Please review our refund guidelines below:
Our service fees cover the professional assistance, document preparation, and application support we provide. These fees are separate from government visa application fees.
Government visa application fees are paid directly to the relevant authorities and are subject to their refund policies. We have no control over government fee refunds.
To request a refund of eligible service fees, please contact us at:
Include your application reference number and reason for refund request. We will process eligible refunds within 7-14 business days.
We are committed to providing excellent customer service and timely responses to all inquiries.
For faster assistance, please include the following information when contacting us:
Our customer service team is available during standard business hours:
Disclaimer: Visa Easy International is a private visa assistance company and not connected to any government or embassy. We provide advisory and document preparation services to facilitate your visa application process, but we do not guarantee visa approval as final decisions are made solely by the respective immigration authorities.
Service Fee Information: Our fees are for visa help and processing support. Government fees are separate.